The 3:47 AM Crisis: How OSI Thinking Saved Our Revenue
How did I resolve the issue?
This is the continuation of my previous newsletter: In this newsletter, I will explain how exactly I resolved the issue using the OSI model framework.
"Network is fine," said the network team.
"Pods are running," said the platform team.
"Load balancer looks good," said the infrastructure team.
The OSI Mental Model Kicks In
Then I remembered something from m…
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